General 

The top patient complaint regards front desk staffing

A recent report summarised the findings of nearly 35,000 online reviews from physicians throughout the country. It identified that customers found front desk staffing to be the most frustrating part of communication with the facility, well above their level of dissatisfaction with the expertise of the physicians. Specifically, the study reported that 96% of patient complaints were associated with customer service. Image Credit Complaints included clinicians not meeting their schedule, long waiting periods that led to frustration, issues over confusion with billing, the indifference of staff and poor clinician bedside…

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General 

A world full of tanks to Submerge yourself

Tanks have been used throughout history from the first world war through to modern times and these incredible feats of engineering can be seen in an incredible display at the Bovington Tank Musuem. This museum is located on the site where tanks were tested during the First World War and where tanks were returned once their work-life had been completed. The deregulated vehicles were used to train new soldiers on the workings of the tanks and it was quickly realized that it would be worth keeping examples of these for…

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General 

How to manage construction site dust

Construction site dust isn’t just a nuisance. It can have an impact on the environment and public health unless you use proper dust management strategies to control construction site dust. Image Credit Water suppression Water is the most common form of dust suppression thanks to its affordability and effectiveness. However, water must be used throughout the process for the best results and should be applied several times a day. Be aware that excess water runoff can also cause environmental problems like erosion. Dry sweeping should be avoided as much as…

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General 

Coming from such a large family

When I first took adopted my two little rescue kittens I was already very much a cat person.  I love the way they curl up on your lap in the evening whilst you are sat watching the television, the head bunting they do when they are pleased to see you and the padding of their paws on your stomach as they look lovingly at you. I even had an  Animal Sculpture created of a cat, much like the ones you can see at www.gillparker.com But what I was unaware of…

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Entertainment General 

The Reality Behind the Disaster Movies

When it comes to ways in which the world could come to an end, many of us think that the Hollywood Sci-Fi versions are probably a bit unrealistic (although good fun to go and watch at the cinema!) and struggle to believe that some of these scenarios could happen in real life. But the scary thing is, many of these films are not as far fetched as viewers think that they are. So whilst you are sitting watching your favorite disaster movie, thanks to the work of a TV Aerial…

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General Travel 

Things to look for when selecting a removals company

Moving is hard work and can take a lot of physical and emotional energy, not to mention a lot of time. Image Credit Whether it is you and your family moving or you live alone, your belongings will need to get from your old home to your new one and you will inevitably need help to achieve this. What service do you need? Be realistic when planning your move and allow plenty of time to pack. Work out how many packing boxes you require and how easy it is going…

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General Home 

How does a radiator work?

Radiators are one of the most common types of heating in homes today. But despite their name, very little of the heat they produce is provided by radiation, so how do they work to keep your home warm? Image Credit How a radiator actually heats your home There are three types of the process by which heat is transferred between material, irrespective of the types of material involved. Whether heat transfer is between solids, gases, liquids or a combination of these, the process will be either convection, conduction or radiation.…

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